Privacy Policy

Last Updated: May 19, 2025

Introduction

Epic Games Haven ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website epicgameshaven.com or engage with our services.

We respect your privacy and are dedicated to transparent practices regarding your personal data. Please read this policy carefully to understand our practices regarding your personal information and how we will treat it.

Information We Collect

We may collect several types of information from and about users of our website, including:

  • Personal identifiers such as name, email address, telephone number, and postal address when you contact us through our contact form or subscribe to our newsletter.
  • Information about your internet connection, the equipment you use to access our website, and usage details.
  • Non-personal identification information such as browser type, language preference, referring site, and the date and time of each visitor request.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To notify you about changes to our website or any products or services we offer or provide through it.
  • To improve our website and customer service.
  • To process transactions and send related information including confirmations and receipts.

Contact Form Submission Processing

When you submit a form through our website's contact form, your information is processed as follows:

  • Your submission is securely transmitted to our server.
  • The data is then forwarded to a dedicated Telegram bot that our team uses for inquiry management.
  • Our team members receive notification of your inquiry and can respond promptly to your requests.
  • We keep records of these communications to provide better service and maintain a history of our interactions.

Rest assured that your data is transmitted securely during this process, and access to this information is limited to authorized team members only.

Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business.
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use and other agreements.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Epic Games Haven, our customers, or others.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you.
  • The right to request correction of inaccurate personal information.
  • The right to request deletion of your personal information.
  • The right to object to processing of your personal information.
  • The right to data portability.
  • The right to withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information provided below.

Contact Information

If you have any questions or comments about this Privacy Policy, please contact us at:

Epic Games Haven
1933 Lithia Pinecrest Rd
Valrico, FL 33596
United States
info@epicgameshaven.com
+1 321 352 7119